Virtual Assistant | Dashboard Builder | Funnel Designer
<aside> <img src="/icons/cactus_green.svg" alt="/icons/cactus_green.svg" width="40px" /> I’m a Virtual Assistant focused on helping coaches and course creators optimize their businesses. With a passion for systems and processes, I help streamline operations and increase efficiency. I stay updated on industry trends to provide the best support possible. I’m always learning and connecting with others in the field to expand my knowledge. Interested in exploring how I can help? Let's connect.
</aside>
University of the Philippines
BS Human Ecology, major in Social Technology
Graduated on : 2007
Ateneo de Manila University
7th Social Entrepreneurship Training Program for Professionals
Issued on: 2011
Funnel Design / Copywriting
August 2025 - present
Virtual Assistant / Systems Strategist
November 2020 - present
Dec 2016 - Sep 2020
Accenture Philippines
Customer Service Representative
- Provided customer support for Australian energy utility clients.
- Resolved billing inquiries, processed service orders, and assisted with solar rebate applications.
July 2021- Present
TELUS International Philippines
October 2007 - Dec 2016
Customer Service Representative
- Provided customer support for US-based debit cardholders, resolving payment issues, account inquiries, disputes, and escalations.
- Offered technical support for a gaming account.
July 2007- October 2007 Global Tenets Consultancy Part of a team commissioned by a mining company to conduct an Environmental Impact Assessment Study in Palawan
March 2007- June 2007
Project Intern
ABS-CBN Foundation
I joined the E-Media Program's Research and Teacher Training Department and helped collate and prepare the data provided by partner beneficiaries to the Foundation.
https://calendly.com/annalopezworks/45mincall
This is a collection of some of the tracker, dashboard, and database projects for some of the clients I have worked with mostly in the coaching industry.
These demonstrates my interest and proficiency in designing and developing efficient systems for data tracking, data visualization, and data management.
These are just some of the projects I have built. I'm unable to showcase all my projects as some are commissioned or reserved for proprietary personal use. However, I'd be happy to discuss my work in more detail. To know more about my creations, you may reach out to me. I look forward to sharing more about my projects with you!
<aside> <img src="/icons/gift_yellow.svg" alt="/icons/gift_yellow.svg" width="40px" /> I love the idea of SaaS.
But it’s not the usual Software as a Service acronym you may know but SHEETS as a SERVICE (I coined that term).
Let me share a recent testimonial I received from a business growth strategist focused on client profitability and scalability, streamline her unique coaching approach using Google Sheets. This collaboration project that resulted in a custom dashboard that empowers her to gain:
✅ Valuable insights into client performance
✅ Organize information seamlessly, and
✅ Deliver a truly personalized experience.
I loved working with Valerie on this project. Her passion and clear vision for her business made the process of building the project focused and enjoyable. Together, we turned her ideas into a powerful spreadsheet tool that can help guide her clients make smarter decisions to grow their businesses faster. We delivered the initial dashboard in December for 2024 planning.
The results were so successful that she came back this month for another project to open a new opportunity. ~ I love creating tools and dashboards that empower clients to make better decisions.
That's why when we saw Valerie's testimonial, Noemi and I were out of words.
Super glad our sheets was able to make such impact. 🙂
Want to see the difference it made for Valerie?
Check out her testimonial here:
https://docs.google.com/document/d/e/2PACX-1vQlvTz0d-ThXezxxlg0N3ETsjZSArJU2VkDPVfYsod1bV5NWjNQMOiS3un8HsovMBAEai11LtqUcuEE/pub
</aside>
<aside> <img src="/icons/gift_yellow.svg" alt="/icons/gift_yellow.svg" width="40px" />
I created a custom lead generation tracker for Janellyn’s agency, used by employees in their day-to-day operations. Built in Google Sheets, it consolidated multiple reports into a user-friendly dashboard that made tracking leads, monitoring performance, and making data-driven decisions seamless for the entire team.
Check out her testimonial here:
</aside>
<aside> <img src="/icons/gift_yellow.svg" alt="/icons/gift_yellow.svg" width="40px" />
Efternes is a Community Marketing Director who helps coaches and program creators ascend their low-ticket enrollees into higher-tier offers through community-driven systems and strategies.
During a quick one-day project, I had the pleasure of working with Michelle to fix and optimize the scoring formulas in Efternes’ 90-Day Challenge Tracker — a key tool used to measure engagement and retention within their programs.
Here’s what she said shared about the experience 👇
“From her very first reply, I could already feel her genuine passion and excitement for the work. She made me feel completely prioritized, and what really stood out was how much she over-delivered. Michelle didn’t just complete the task; she went above and beyond, suggesting improvements that made our tracker even better and more effective for our ascension process.
</aside>
<aside> 📩 Email: [email protected]
</aside>